Construction Manufacturer

The Challenges

  • 1 Rapid growth in order volume.
  • 2 Costly & embarrassing impacts of data entry errors.
  • 3 10+ minutes data entry per order.

The highest impact challenge for a manufacturer to the construction industry was error rates during data entry of their customer sales orders. Errors lead to manufacturing mistakes, costly replacement, repeated deliveries and bruising of vital client relationships.

Sales orders were complex, clients used their own product codes which meant matching to internal codes was required and time consuming. With this approach errors and their corresponding impacts were inevitable.

InnovateRx and our technology partners worked with this client and the ERP vendor to deliver a streamlined sales order processing platform that most importantly removed errors, and drastically reduced the time needed to process orders in preparation for manufacturing.

This solution brings together capture technologies, workflow automation, machine learning and information delivery to other business systems

Result

  • Order entry validation in less than 20 seconds.
  • Delighted clients - Delivered in full on time.
  • Reputation as a reliable and top performing supplier.

Revolutionise your operational efficiency via an InnovateRx tailored improvement strategy.

Let’s move your business forward—together.