Are your rostering tools under delivering?
It is common to hear complaints from both schedulers and front-line staff about rosters.
- Scrambling to fill gaps where “On leave” staff are accidently scheduled.
- Skills mismatched to allocated jobs.
- Certification, licence and inductions mismatch.
- From a staff perspective – “Why were my availabilities ignored?”
- Is my rostering geographically and time efficient?
These challenges create urgent pressure to react, may elevate risk to staff and clients, delay delivery of products & services and can even incur reputational damage. The roster matters; especially in Aged Care, NDIS, equipment or facilities maintenance & service and cleaning.
The source of these problems might not be your rostering tools. In many cases roster irritations are the result of limited information exchange between HR / Payroll systems and rostering platforms.
Creating an enriched information flow between HR, payroll and rostering tools ensures crucial information is available in all systems.
Availability (leave & preferences), skills & experience, certifications & licences, geography should be shared between systems. These details most likely already exists but are too difficult to consider because they might be dispersed across multiple systems.
You are not alone; these are common experience .. perhaps even complaints.
Perhaps InnovateRx can help you “Tame the roster” ?
